To set up email templates navigate to Setup -> Email templates and change the content according to your needs.
You can set up a general email signature in Setup-> Settings-> Email, this signature will be used on all email representing your company.
All email templates will be sent from the general email that is configured in Setup->Settings->Email.
How multi-language for email templates is used?
- Customer 1 have language English
- Customer 2 have language Dutch
When an email template will be sent to Customer 1 the content will be taken from English email template, for staff Customer 2 the content will be taken from Dutch email template.
The same procedure is applied for staff members.
Note: When sending email template to lead eq. proposal the system default language will be used.